ARCGIS LICENSE MANAGER 10.4 WINDOWS 7

In Windows 7 and later IPv6 is the prefered/first addressed returned. To fix the connection issue it was necessary to change the 'priority' of the IP addresses. On the host (license manager) machine we tried adding the computer names into the hosts table.ĭuring a ping attempt while testing connections between the two computers we noticed that on the host machine it was returning the IPv6 address when pinged, when the same machine was pinged from the client machine it returned and IPv4 address. This appeared to be a timeout issue, fixes such as adding the FLEXLM_TIMEOUT environment variable on the client (with values as high as 20 seconds) were tried but failed to improve the situation.

The Borrow/Return screen would then refresh and shown the license had not been returned. However, when attempting to return the license the ArcGIS Adminstrator (on the Desktop machine) would time out after about 20 seconds and return an error message. I then tested the Borrow license feature for ArcGIS Desktop Basic (client machine). I was then able to successfully checkout/checkin licenses from my ArcGIS Desktop 10.3.1 client and the ArcGIS 10.4 License Manager.

I then updated the services.txt file as required to open the firewall to allow traffic between the FLEX LM manager and other computers on the network. In my case I installed the new license manager on a fresh Windows 7 Professional (64 bit) install. I did this to support prerelease testing. Here is an issue to be aware of for those upgrading to or installing a new ArcGIS License Managers for 10.4.

Arcgis license manager 10.4